And also test on different laptops. When you expand the device name menu, sometimes you will see a warning icon besides the Firmware Update menu. The mouse is not detected. Tried to put in a new battery, change the USB port on my laptop, but the issue is still the same. But if your mouse is a wire mouse, the mouse is broken. Some devices have additional buttons and you need to install the driver, but for those models, you do not need to install the driver if you do not want to use the additional buttons. The icon means that there is a new firmware release for your device.
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And also test on different laptops. Please try to change a new battery first if needed. If it is the same result on different USB ports, the mouse is broken, contact customer support for assistance.
I have a mouse with the Genius app, when I install Smart Genius software, it does not find my device. We judge that wifeless witch is broken, please contact customer support for assistance.
GENIUS TRAVELER WIRELESS MOUSE – BLACK
But if it is not a wireless mouse, the mouse is broken. If the problem is still the same, contact our customer support for assistance. However, it cannot be turned trxveler anymore. We have some problems with your product. I bought a Genius traveler 6000 wireless mouse product seven days ago. Is there anything I can do? The icon means that there is a new firmware release for your device.
Only if the model has a special function or Macro key setting is genius traveler 6000 wireless mouse you need to install the driver. You are recommended to keep this App up-to-date so you can enjoy better service from us.
Tried to change batteries, even downloaded drivers from your website, but nothing changes. You can log in into your Amazon account and generate a Amazon return label.
Tried to put in a new battery, change the USB port on my laptop, but the issue is still the same. Feedback We wjreless your feedback for your Wireleds product user experience webmaster geniusnet. Click Settings under About my App, and you can change the App skin and language.
The genius traveler 6000 wireless mouse, KB, and mouse require a code pairing process.
Genius Traveler Z Specs – CNET
Unfortunately, we do not genius traveler 6000 wireless mouse technical manuals to end users, you can contact customer support for assistance. Smart Genius App allows you to change the App language display, though the default language is selected based on your installation choice. How to change the Genius App language preferences?
When I reinstall the software or reconnect the mouse, the same thing happens. How do I solve this? If yes, move the AP router farther away from receiver, and also move the mouse closer to receiver.
How to check the Genius App version and updates? In my Genius App interface, why there is a warning icon besides the Firmware Update menu of my device name? But if the problem is the same after changing on different laptop, the product is broken.
Try to change the battery first. What can I do?
My mouse has a left button problem – when I click once, sometimes it clicks twice. But if your mouse is a wire mouse, the mouse is broken.
GENIUS TRAVELER 6000 WIRELESS MOUSE – BLACK
Check if your laptop recognizes the mouse or not in the Device Manager. The update enhances the device function or fixes some issues of the device. The mouse is not detected.